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Social Media Made Simple
Social Media Made Simple is NapoleonCat’s podcast about growing a business on social media channels. In each episode, Anna & Tom unveil practical tactics for how businesses can use social media platforms to strengthen their online presence. Social Media Made Simple is a perfect podcast for anyone looking to bring social media and digital marketing into their business strategy, from building a community to analyzing competitors, improving team management to providing the best customer service.
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Episodes
Tuesday Apr 11, 2023
Tuesday Apr 11, 2023
In the first episode of Social Media Made Simple, we’ll introduce you to the world of customer service and content moderation in social media. Highlighting the unique challenges professionals face in managing multiple platforms, monitoring millions of daily interactions, and adapting to the constantly changing landscape.
You’ll learn what tone of voice will be best for your brand, why personalization is crucial in customer care, and how different social media platforms require different types of language when communicating with clients. Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Tuesday Apr 25, 2023
Tuesday Apr 25, 2023
In this episode of "Social Media Made Simple," we delve into content moderation rules on major platforms such as Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube. We explore the similarities and differences in their approaches to maintaining safe, respectful, and inclusive online spaces.
We also uncover the complexities of content moderation in today's ever-changing digital landscape. Moreover, this episode also highlights the role of AI and human moderators in enforcing these policies and the delicate balance between user safety and freedom of expression.
Take advantage of this insightful episode that will help you protect and maintain your brand's reputation and contribute to a safer digital environment.Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Tuesday May 09, 2023
Tuesday May 09, 2023
In this episode of "Social Media Made Simple," we delve into the intricacies of developing an effective social media customer service strategy and measuring its success. We discuss setting goals, selecting appropriate platforms, establishing a consistent brand voice, and developing guidelines for your team.
Additionally, we cover how to measure the effectiveness of your strategy through key performance indicators and the importance of monitoring customer feedback. Lastly, we share valuable tips to enhance your strategy and help you build lasting relationships with your audience.
Tune in to learn how to strengthen your brand's reputation and build lasting relationships with your audience.Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Tuesday May 23, 2023
Tuesday May 23, 2023
This episode of Social Mede Simple is all about teams! Keep listening if you want to discover effective team management strategies for social media content moderation and customer service. You'll also learn what are the best communication channels, how to set clear expectations, provide comprehensive training, and offer ongoing support for your team. Since this episode is packed with valuable information, we'll also talk about how to foster a positive team culture, leverage automation tools, and prioritize work-life balance. Tune in now on subscribe to listen later. And remember to leave a review to support the podcast!Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
About the podcast
Social Media Made Simple is NapoleonCat’s podcast about growing a business on social media channels.
In each episode, Anna & Tom unveil practical tactics for how businesses can use social media platforms to strengthen their online presence. Social Media Made Simple is a perfect podcast for anyone looking to bring social media and digital marketing into their business strategy, from building a community to analyzing competitors, improving team management to providing the best customer service.
Meet the podcast team
Get to know the people behind NapoleonCat podcast a bit more. Both your hosts, which you can hear in every episode, and the people in the back, who make it happen.
Your Hosts
Anna Smaruj
Marketing Specialist at NapoleonCat
Digital marketing geek with many aces up her sleeve, from creating content for social media to managing affiliate programs. She's done it all. Now, she's taking to podcasting to help you bring social media and digital marketing into your business strategy. Away from work, she loves to travel, read books, and cuddle with her two cats.
Tom Kowalski
Brand Evangelist at NapoleonCat
A motivating coach, a trainer & leader of people and culture. I enjoy public speaking and motivating groups toward common goals. When I’m not in the office, you can find me snowboarding, golfing, camping, and playing with my wonderful dog in the Canadian wilderness.
Faces Behind The Podcast
Bartek Piotrowski
Content Manager at NapoleonCat
As a nerd passionate about exploring new technologies, he uses his years of experience in the startup industry to create compelling content for diverse audiences. After work, he binges on his favorite series on streaming platforms and has a blast with his adorable Staffordshire Bull Terrier, Tao.
Eliza Grycner
Product Marketing Manager at NapoleonCat
Passionate about designing aesthetics, value add content and product development. Adult education expert and the person behind NapoleonCat Academy. Fan of meditation. She would rather be well-rested than famous. She has traveled to 25 countries, and everywhere she goes, the most important question is: What’s for dinner? Dog person.
Delivered by NapoleonCat
NapoleonCat allows you to track the performance of your social media efforts over a custom time period. You can follow metrics such as engagement rate, reach, follower growth, demographics, and more. You can also track your competitors' social media activity to monitor industry trends and benchmarks in real-time. Finally, NapoleonCat allows you to automatically generate customizable social media reports for both your and your competitors' profiles (including detailed competitive analysis).
Visit napoleoncat.com and learn more!