S02E01: Transforming Social Media Management: NapoleonCat’s Insights on Collaboration and User-Centric Development

Welcome to "Social Media Made Simple," the podcast that demystifies the complex world of social media management. Today, joining us is Ola, Customer Experience Manager at NapoleonCat, a leading social media management platform. 

We will talk about transforming feedback into features, gathering client insights, and the life of a Customer Experience Manager in a growing SaaS company. 

Grab a cup, make yourself comfortable, and enjoy the episode!

P.S. As always, if you want tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog